What do I do if I’ve forgotten my username or password?
On the login screen below the fields to enter your username and password there is a Forgot Your Password? link as well as a Forgot Your Username? link. Choose the appropriate link and enter the required details – an email will be sent to your account with your username or password. It’s always a good idea to change your password when you regain access to your account for security reasons.
Contact Support if you need further assistance after completing this procedure.